The Challenge:
Running a business can be challenging enough. Good companies confront roadblocks that arise head on and get them solved. But how do you solve a problem that you don’t even know exists?
This is exactly the situation that a leading manufacturer of perforating equipment along with other downhole and wireline solutions found themselves in. They were having difficulty getting the parts they needed in a timely manner to keep their production running smoothly. The company decided to search for a new supplier that had the ability to meet their production needs.
The Solution:
With decades of experience in the Oil and Gas sealing industry, the team from XMEK began gathering all the requirements from the company. The XMEK team came back with a proposal for a customized stocking agreement that would not only significantly reduce their lead times and meet their production demands, but also, due to the buying power of XMEK, would significantly reduce their cost.
The Results:
The customer was excited with the XMEK proposal and quickly began transitioning the troubled parts over to XMEK start supplying, solving the challenge of getting the parts they needed when they needed them. The story doesn’t end there however.
Almost immediately after partnering with XMEK, the customer started seeing a significant cost savings on these high moving critical parts. And after steadily moving over the bulk of their PEEK back-up ring business to XMEK, the actual savings has been substantial at over 30% compared to what their previous supplier was charging!
As a new customer of XMEK, they are extremely pleased with the way that XMEK was able to not only solve the issue they had, but the one they did not even know about. So much so, they have asked XMEK to look at supplying additional components.
Application / Products:
- Preforation equipment
- Downhole completion valves
